当前位置: 互动交流 / 调查征集
调查征集

消费者权益保护问卷调查

活动简介:

每年的3月15日为国际消费者权益日,目的在于扩大消费者权益保护的宣传,使之在世界范围内得到重视,促进各国和地区消费者组织之间的合作与交往,在国际范围内更好地保护消费者权益。近年来,我国各级政府大力整治销售假冒伪劣商品、虚假宣传、价格欺诈等消费领域的违法乱象,消费者权益保护力度不断加大。为便于了解市民对消费者权益保护相关问题的认识程度,请您抽出宝贵时间参与本次答题。感谢您的参与!

调查问卷
1、您知道消费者申诉举报电话吗?
知道: 不知道:
2、您对于《中华人民共和国消费者权益保护法》了解多少?
非常了解: 一般了解: 不了解:
3、在购买商品或接受服务的过程中,您的合法权益是否受到过侵害?
经常: 很少: 没有:
4、根据您日常消费和享受服务的经历,您认为侵犯消费者权益的现象主要有哪些?(多选)
假冒伪劣依然横行: 网上消费问题太多: 虚假广告误导公众: 食品安全事故多发: 商业欺诈防不胜防: 霸王合同大量存在: 劣质服务比比皆是: 其他:
5、您在哪些领域的消费过程中遭遇过侵权行为?(多选)
数码产品: 网络购物: 房产住宅: 汽车产品: 家用电器: 食品饮料: 投资理财: 医疗医药: 手机通讯:
6、在遭遇侵权行为后,您是如何保护您的权益的呢?
自认倒霉,忍一忍算了: 与商家直接交涉: 向媒体投诉进行曝光: 向消费者协会投诉,请求调解: 向相关部门投诉提起仲裁或向法院提起诉讼: 其他:
7、在遭遇侵权行为后,假如您采取法律途径维护自身权益面临的较大的困难是什么?
没有困难: 不熟悉相关法规: 举证困难: 程序复杂、时间过长: 耗费金钱,维权成本高: 其它:
8、您是通过什么途径了解消费者保护的相关知识?(多选)
大众传媒,如报纸、杂志、电视、网络等: 个人经历与他人经验: 校园社区宣传: 听过专门讲座: 上过专门课程: 其他:
9、消费者权益保护法实施以来,您认为社会的消费者权益保护意识是否有待提高?
有维权意识上的提高: 维权成功仍有很大难度: 有维权渠道的多样化: 有维权手段上的进步:
10、您认为媒体等公开平台应在消费者权益保护方面发挥什么样的作用?
对不法商贩和企业进行曝光公示: 直接帮助受害者维权: 宣传维权办法和成功经验: 对优秀品牌和企业进行宣传:
FreeMarker template error (DEBUG mode; use RETHROW in production!): The string doesn't match the expected date/time/date-time format. The string to parse was: "2022-09-26 21:11:15". The expected format was: "MMM d, yyyy h:mm:ss a". The nested reason given follows: Unparseable date: "2022-09-26 21:11:15" ---- FTL stack trace ("~" means nesting-related): - Failed at: #if cms_date?datetime lt endDate?date... [in template "index.html->anonymous_interpreted" at line 174, column 25] - Reached through: @pagecontents?interpret [in template "index.html" at line 1, column 1] ---- Java stack trace (for programmers): ---- freemarker.core._TemplateModelException: [... Exception message was already printed; see it above ...] at freemarker.core.BuiltInsForMultipleTypes$dateBI$DateParser.parse(BuiltInsForMultipleTypes.java:211) at freemarker.core.BuiltInsForMultipleTypes$dateBI$DateParser.getAsDateModel(BuiltInsForMultipleTypes.java:184) at freemarker.core.BuiltInsForMultipleTypes$dateBI$DateParser.getAsDate(BuiltInsForMultipleTypes.java:190) at freemarker.core.EvalUtil.modelToDate(EvalUtil.java:86) at freemarker.core.EvalUtil.compare(EvalUtil.java:270) at freemarker.core.EvalUtil.compare(EvalUtil.java:115) at freemarker.core.ComparisonExpression.evalToBoolean(ComparisonExpression.java:62) at freemarker.core.ConditionalBlock.accept(ConditionalBlock.java:48) at freemarker.core.Environment.visit(Environment.java:330) at freemarker.core.Environment.visit(Environment.java:336) at freemarker.core.Environment.visit(Environment.java:336) at freemarker.core.Environment.include(Environment.java:2582) at freemarker.core.Interpret$TemplateProcessorModel.getWriter(Interpret.java:127) at freemarker.core.Environment.visitAndTransform(Environment.java:484) at freemarker.core.UnifiedCall.accept(UnifiedCall.java:103) at freemarker.core.Environment.visit(Environment.java:330) at freemarker.core.Environment.process(Environment.java:309) at freemarker.template.Template.process(Template.java:384) at org.springframework.web.servlet.view.freemarker.FreeMarkerView.processTemplate(FreeMarkerView.java:389) at org.springframework.web.servlet.view.freemarker.FreeMarkerView.doRender(FreeMarkerView.java:302) at org.springframework.web.servlet.view.freemarker.FreeMarkerView.renderMergedTemplateModel(FreeMarkerView.java:253) at org.springframework.web.servlet.view.AbstractTemplateView.renderMergedOutputModel(AbstractTemplateView.java:178) at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:316) at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1370) at org.springframework.web.servlet.DispatcherServlet.processDispatchResult(DispatcherServlet.java:1116) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1055) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:942) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1005) at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:897) at javax.servlet.http.HttpServlet.service(HttpServlet.java:626) at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:882) at javax.servlet.http.HttpServlet.service(HttpServlet.java:733) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at com.rt.core.intercepter.XSSFilter.doFilter(XSSFilter.java:35) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at com.alibaba.druid.support.http.WebStatFilter.doFilter(WebStatFilter.java:124) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at com.rt.core.intercepter.XSSFilter.doFilter(XSSFilter.java:35) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.springframework.web.filter.FormContentFilter.doFilterInternal(FormContentFilter.java:92) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.springframework.web.filter.HiddenHttpMethodFilter.doFilterInternal(HiddenHttpMethodFilter.java:93) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.springframework.boot.web.servlet.support.ErrorPageFilter.doFilter(ErrorPageFilter.java:130) at org.springframework.boot.web.servlet.support.ErrorPageFilter.access$000(ErrorPageFilter.java:66) at org.springframework.boot.web.servlet.support.ErrorPageFilter$1.doFilterInternal(ErrorPageFilter.java:105) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) at org.springframework.boot.web.servlet.support.ErrorPageFilter.doFilter(ErrorPageFilter.java:123) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:200) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:143) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:357) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:374) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:893) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1707) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748) Caused by: freemarker.core.UnparsableValueException: Unparseable date: "2022-09-26 21:11:15" at freemarker.core.JavaTemplateDateFormat.parse(JavaTemplateDateFormat.java:51) at freemarker.core.JavaTemplateDateFormat.parse(JavaTemplateDateFormat.java:33) at freemarker.core.BuiltInsForMultipleTypes$dateBI$DateParser.parse(BuiltInsForMultipleTypes.java:204) ... 85 more Caused by: java.text.ParseException: Unparseable date: "2022-09-26 21:11:15" at java.text.DateFormat.parse(DateFormat.java:366) at freemarker.core.JavaTemplateDateFormat.parse(JavaTemplateDateFormat.java:49) ... 87 more FreeMarker template error (DEBUG mode; use RETHROW in production!): Template created with "?interpret" has stopped with this error: ---begin-message--- The string doesn't match the expected date/time/date-time format. The string to parse was: "2022-09-26 21:11:15". The expected format was: "MMM d, yyyy h:mm:ss a". The nested reason given follows: Unparseable date: "2022-09-26 21:11:15" ---- FTL stack trace ("~" means nesting-related): - Failed at: #if cms_date?datetime lt endDate?date... [in template "index.html->anonymous_interpreted" at line 174, column 25] - Reached through: @pagecontents?interpret [in template "index.html" at line 1, column 1] ---- ---end-message--- ---- FTL stack trace ("~" means nesting-related): - Failed at: @pagecontents?interpret [in template "index.html" at line 1, column 1] ---- Java stack trace (for programmers): ---- freemarker.core._TemplateModelException: [... Exception message was already printed; see it above ...] at freemarker.core.Interpret$TemplateProcessorModel.getWriter(Interpret.java:132) at freemarker.core.Environment.visitAndTransform(Environment.java:484) at freemarker.core.UnifiedCall.accept(UnifiedCall.java:103) at freemarker.core.Environment.visit(Environment.java:330) at freemarker.core.Environment.process(Environment.java:309) at freemarker.template.Template.process(Template.java:384) at org.springframework.web.servlet.view.freemarker.FreeMarkerView.processTemplate(FreeMarkerView.java:389) at org.springframework.web.servlet.view.freemarker.FreeMarkerView.doRender(FreeMarkerView.java:302) at org.springframework.web.servlet.view.freemarker.FreeMarkerView.renderMergedTemplateModel(FreeMarkerView.java:253) at org.springframework.web.servlet.view.AbstractTemplateView.renderMergedOutputModel(AbstractTemplateView.java:178) at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:316) at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1370) at org.springframework.web.servlet.DispatcherServlet.processDispatchResult(DispatcherServlet.java:1116) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1055) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:942) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1005) at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:897) at javax.servlet.http.HttpServlet.service(HttpServlet.java:626) at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:882) at javax.servlet.http.HttpServlet.service(HttpServlet.java:733) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at com.rt.core.intercepter.XSSFilter.doFilter(XSSFilter.java:35) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at com.alibaba.druid.support.http.WebStatFilter.doFilter(WebStatFilter.java:124) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at com.rt.core.intercepter.XSSFilter.doFilter(XSSFilter.java:35) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.springframework.web.filter.FormContentFilter.doFilterInternal(FormContentFilter.java:92) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.springframework.web.filter.HiddenHttpMethodFilter.doFilterInternal(HiddenHttpMethodFilter.java:93) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.springframework.boot.web.servlet.support.ErrorPageFilter.doFilter(ErrorPageFilter.java:130) at org.springframework.boot.web.servlet.support.ErrorPageFilter.access$000(ErrorPageFilter.java:66) at org.springframework.boot.web.servlet.support.ErrorPageFilter$1.doFilterInternal(ErrorPageFilter.java:105) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) at org.springframework.boot.web.servlet.support.ErrorPageFilter.doFilter(ErrorPageFilter.java:123) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:200) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:143) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:357) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:374) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:893) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1707) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748) Caused by: freemarker.core._TemplateModelException: The string doesn't match the expected date/time/date-time format. The string to parse was: "2022-09-26 21:11:15". The expected format was: "MMM d, yyyy h:mm:ss a". The nested reason given follows: Unparseable date: "2022-09-26 21:11:15" ---- FTL stack trace ("~" means nesting-related): - Failed at: #if cms_date?datetime lt endDate?date... [in template "index.html->anonymous_interpreted" at line 174, column 25] - Reached through: @pagecontents?interpret [in template "index.html" at line 1, column 1] ---- at freemarker.core.BuiltInsForMultipleTypes$dateBI$DateParser.parse(BuiltInsForMultipleTypes.java:211) at freemarker.core.BuiltInsForMultipleTypes$dateBI$DateParser.getAsDateModel(BuiltInsForMultipleTypes.java:184) at freemarker.core.BuiltInsForMultipleTypes$dateBI$DateParser.getAsDate(BuiltInsForMultipleTypes.java:190) at freemarker.core.EvalUtil.modelToDate(EvalUtil.java:86) at freemarker.core.EvalUtil.compare(EvalUtil.java:270) at freemarker.core.EvalUtil.compare(EvalUtil.java:115) at freemarker.core.ComparisonExpression.evalToBoolean(ComparisonExpression.java:62) at freemarker.core.ConditionalBlock.accept(ConditionalBlock.java:48) at freemarker.core.Environment.visit(Environment.java:330) at freemarker.core.Environment.visit(Environment.java:336) at freemarker.core.Environment.visit(Environment.java:336) at freemarker.core.Environment.include(Environment.java:2582) at freemarker.core.Interpret$TemplateProcessorModel.getWriter(Interpret.java:127) ... 73 more Caused by: freemarker.core.UnparsableValueException: Unparseable date: "2022-09-26 21:11:15" at freemarker.core.JavaTemplateDateFormat.parse(JavaTemplateDateFormat.java:51) at freemarker.core.JavaTemplateDateFormat.parse(JavaTemplateDateFormat.java:33) at freemarker.core.BuiltInsForMultipleTypes$dateBI$DateParser.parse(BuiltInsForMultipleTypes.java:204) ... 85 more Caused by: java.text.ParseException: Unparseable date: "2022-09-26 21:11:15" at java.text.DateFormat.parse(DateFormat.java:366) at freemarker.core.JavaTemplateDateFormat.parse(JavaTemplateDateFormat.java:49) ... 87 more